Effective Date: [Insert Date]
**1. Order Processing:**
All orders placed through our website are processed within 2 business days until or unless notified earlier. Orders are not processed or shipped on weekends or public holidays. Please allow additional processing time during peak seasons or promotional periods.
**2. Shipping Methods:**
The available associated costs will be presented during the checkout process.
**3. Shipping Destinations:**
We currently ship within Australia
**4. Order Tracking:**
Once your order has been shipped, you will receive a confirmation email.
**5. Delivery Times:**
Delivery times vary depending on the selected shipping method and the destination. Standard shipping within Australia typically takes 5-7 business days.
**6. Shipping Delays:**
While we make every effort to ensure timely delivery, there may be circumstances beyond our control that could cause delays. These may include, but are not limited to, weather conditions, customs processing, or other unforeseen events. In the event of a significant delay, we will notify you promptly.
**7. Shipping Charges:**
Shipping charges are calculated based on the weight of the order, the selected shipping method, and the destination. The total shipping cost will be displayed during the checkout process before you confirm your order.
**8. Delivery Address:**
Customers are responsible for providing accurate and complete delivery information during the checkout process. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
**9. Delivery Acceptance:**
Upon delivery, please inspect your package for any damage or discrepancies before accepting it. If there are any issues, contact our customer service team within 2 days of receipt.
**10. Contact Information:**
If you have any questions or concerns regarding our Delivery Policy, please contact us at sales@spiceherbsaustralia@gmail.com
By placing an order with Spice Herbs Australia, you agree to the terms and conditions outlined in this Delivery Policy. We reserve the right to update or modify this policy at any time, and any changes will be posted on this page with an updated effective date.